Monitoring - The GCP incident is resolved and we're actively monitoring the results. Sessions captured during the outage are being indexed, but may not yet be available. We'll provide a final update on impact as soon as this is available.
Jun 12, 2025 - 17:02 EDT
Jun 12, 2025 - 17:02 EDT
Identified - This outage is due to a current GCP incident that we are closely monitoring here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#RP1d9aZLNFZEJmTBk8e1
We'll continue to make updates as we evaluate the full impact that this outage has on Fullstory customers.
Jun 12, 2025 - 14:57 EDT
We'll continue to make updates as we evaluate the full impact that this outage has on Fullstory customers.
Jun 12, 2025 - 14:57 EDT
Investigating - We are currently investigating a site outage which is impacting logging in and loading the Fullstory UI. We are actively working to identify the root cause and will provide regular updates as they are available.
Jun 12, 2025 - 14:21 EDT
Jun 12, 2025 - 14:21 EDT
About This Site
Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
Data Capture
Operational
Web Capture
Operational
Native Mobile Capture
Operational
API
Operational
Fullstory Web Application
Operational
Webhooks & Alerts
Operational
Destinations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance (EU1 Data Center) Jun 17, 2025 19:00-21:00 EDT
Fullstory will be conducting scheduled maintenance on Tuesday, June 17, 2025, between 7:00 PM EDT through 9:00 PM EDT. Customers utilizing our EU1 Data Center may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
Posted on Jun 09, 2025 - 13:57 EDT
If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
Posted on Jun 09, 2025 - 13:57 EDT
Scheduled Maintenance (NA1 Data Center) Jun 18, 2025 19:00-21:00 EDT
Fullstory will be conducting scheduled maintenance on Wednesday, June 18, 2025, between 7:00 PM EDT through 9:00 PM EDT. Customers utilizing our NA1 Data Center may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance
If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
Posted on Jun 09, 2025 - 14:03 EDT
If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
Posted on Jun 09, 2025 - 14:03 EDT