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About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Data Capture Operational
Web Capture Operational
Native Mobile Capture Operational
API Operational
Fullstory Web Application Operational
Webhooks & Alerts Operational
Destinations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Sep 10, 2025 19:00-22:00 EDT

Fullstory will be conducting scheduled maintenance on Wednesday, September 10th, 2025, between 7:00 PM EST through 10:00 PM EST. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance

If you are experiencing any issues past 10:30 PM EST, please email us at support@fullstory.com.
Posted on Sep 03, 2025 - 15:52 EDT
Sep 6, 2025

No incidents reported today.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Delays or failure to load Fullstory (EU1 Data Center)
Resolved - Search results and display times have now returned to expected levels.
Aug 27, 11:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 05:40 EDT
Investigating - We are still experiencing an elevated error rate displaying data .

We are actively investigating the issue and will update this status as soon as we know more.
Aug 27, 05:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 04:49 EDT
Investigating - As of approximately 7am UTC, we are experiencing an elevated error rate displaying data in app for a subset of orgs (EU1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Data capture is not affected.

We are actively investigating the issue and will update this status as soon as we know more.
Aug 27, 04:38 EDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

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