All Systems Operational

About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Data Capture Operational
Web Capture Operational
Native Mobile Capture Operational
API Operational
Fullstory Web Application Operational
Webhooks & Alerts Operational
Destinations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 EDT
Scheduled - Fullstory will be conducting scheduled maintenance for our EU data center on Thursday, March 27th between 7:00 PM EDT through 9:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.

If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com
Mar 27, 09:10 EDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 07:00 EDT
Scheduled - Fullstory will be conducting scheduled maintenance for our EU data center on Thursday, March 27th between 7:00 PM EDT through 9:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.

If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
Mar 20, 13:40 EDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 20:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 12, 16:47 EDT
Scheduled - Fullstory will be conducting scheduled maintenance on Wednesday, March 19th between 7:00 PM EST through 11:00 PM EST. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.

If you are experiencing any issues past 11:30 PM EST, please email us at support@fullstory.com.
Mar 19, 19:00 EDT
Mar 18, 2025
Slow or failure to load Fullstory
Resolved - We have implemented a fix that has resolved the issue and our team is still actively investigating the underlying cause to prevent future occurrences. Please reach out to support@fullstory.com if you experience any further issues.
Mar 18, 20:09 EDT
Monitoring - At 4:11 PM EDT, we detected an issue that resulted in degraded performance on Fullstory. The service has been restored, and we are actively investigating the root cause. We will provide further updates as our investigation progresses. If you encounter any additional issues or have questions, please contact support@fullstory.com.
Mar 18, 18:09 EDT
Update - We are continuing to investigate this issue.
Mar 18, 17:13 EDT
Investigating - At 4:19pm ET, we noticed users experiencing slow loading or failure to load Fullstory. We are rolling back recent changes and continuing to investigate and fully resolve this issue.
Mar 18, 16:29 EDT
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