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About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Data Capture Operational
Web Capture Operational
Native Mobile Capture Operational
API Operational
Fullstory Web Application Operational
Webhooks & Alerts Operational
Destinations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Feb 4, 2026 19:00-22:00 EST

Fullstory will be conducting scheduled maintenance on Wednesday, February 4th 2025, between 7:00 PM EST/EDT through 10:00 PM EST/EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.

If you are experiencing any issues past 10:30 PM EST/EDT, please email us at support@fullstory.com.
Posted on Jan 28, 2026 - 19:42 EST
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Get Session API Unavailable (NA and EU Data Centers)
Resolved - From January 22, 2026 at 12:54 PM ET through January 23, 2026 at 11:26 AM ET, the Get Session API was unintentionally unavailable. Any requests to Get Session API may have incorrectly responded with HTTP 403 for valid calls. Fullstory customers that attempted to send an API request during the outage window will need to process these requests again.

If you believe your account was impacted or have any questions, please reach out to support@fullstory.com.
Jan 22, 12:00 EST
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 11:01 EST
Scheduled - Fullstory will be conducting scheduled maintenance on Thursday, January 22 2025, between 7:00 PM EST through 9:00 PM EST. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance

If you are experiencing any issues past 9:30 PM EST, please email us at support@fullstory.com.
Jan 13, 09:53 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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