DeleteIndividual API Unavailable

Incident Report for Fullstory

Resolved

From November 22, 2023 at 3:28PM EST through November 23, 2023 at 6:13PM EST, the DeleteIndividual API was unintentionally unavailable as a part of our holiday code-freeze. Any requests to delete users through this API would have returned an error. FullStory customers that attempted to process a user deletion during the outage window will need to process these deletions again, either via API or our in-app delete user option.

If you believe your account was impacted or have any questions, please reach out to support@fullstory.com.

Posted Nov 22, 2023 - 15:30 EST